Gigarta Technologies

What we can build for you.

Concrete examples of what clients ask us for: websites, AI voice and chat assistants, data and sales tools, and business systems. Each one is built around your needs and your languages.

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Websites and apps

Company websites, online stores and customer portals.

  • Custom websites

    A fast company website that explains what you do clearly and turns visitors into enquiries.

    1. Step 1 Agree the pages and messages
    2. Step 2 Design and build
    3. Step 3 Launch, then measure

    What you get

    • A design that follows your brand
    • Your languages, right-to-left Arabic included
    • Search-engine basics and contact forms built in

  • Website renovation

    A new design and a faster, clearer site, without losing the search rankings you already have.

    1. Step 1 Review the current site
    2. Step 2 Redesign and rebuild
    3. Step 3 Move it, with redirects

    What you get

    • Speed, accessibility and mobile fixes
    • Content rewritten in plain words
    • Old addresses forwarded to the new pages

  • Online stores

    A store that sells online, with the payments, stock and delivery behind it.

    1. Step 1 Set up the catalogue
    2. Step 2 Connect payments and delivery
    3. Step 3 Open the store

    What you get

    • Product pages, cart and checkout
    • Orders and stock in one place
    • Shopify or a custom build, whichever fits
    Related services
    E-commerce Development

  • Customer portals and web apps

    A secure space where your customers book, follow their requests and download their documents.

    1. Step 1 Map the customer journey
    2. Step 2 Build the portal
    3. Step 3 Connect your systems

    What you get

    • Accounts and secure sign-in
    • Bookings, requests and documents
    • Works on phones and computers

AI voice and calls

Assistants that answer and make phone calls in your customers’ language.

  • AI voice assistants

    An assistant that answers your phone, takes orders and books appointments in natural speech.

    1. Step 1 The caller speaks
    2. Step 2 The assistant answers and acts
    3. Step 3 Your team sees the result

    What you get

    • A natural voice in your customers’ language
    • Orders, bookings and answers from your information
    • Every call kept with its transcript

  • AI inbound calls

    Incoming calls answered at rush hour, after hours and at weekends, with the hard cases passed to a person.

    1. Step 1 A call comes in
    2. Step 2 The assistant handles it or hands over
    3. Step 3 You read a summary

    What you get

    • No missed calls when every line is busy
    • Handover to your staff, with the conversation so far
    • A summary of every call
    Related services
    AI Agent Development

  • AI outbound calls

    Reminders, confirmations and follow-up calls made for you, to people who agreed to be called.

    1. Step 1 Choose who to call and why
    2. Step 2 The assistant calls and talks
    3. Step 3 Answers go to your team

    What you get

    • Appointment and payment reminders
    • Confirmations and follow-ups on leads
    • A clear way to stop the calls, respected every time
    Related services
    AI Agent Development

  • AI survey assistants

    Phone or chat surveys that ask the questions, record the answers and turn them into a report.

    1. Step 1 Write the questions
    2. Step 2 The assistant runs the survey
    3. Step 3 Read the results

    What you get

    • Satisfaction, research and feedback surveys
    • Questions asked in the respondent’s language
    • Results in a dashboard or a spreadsheet

  • Assistants in French, Lingala and Arabic

    Voice and chat assistants that speak the way your customers do, even when they mix French and Lingala in one call.

    1. Step 1 Choose the languages
    2. Step 2 Teach it your names and words
    3. Step 3 The assistant follows the caller

    What you get

    • Arabic, French and English; Lingala in early access
    • Local names, places and products recognised
    • Other languages: ask us

Chat and support AI

Chatbots and assistants that answer from your own content.

  • Website and WhatsApp chatbots

    A chatbot that answers your customers on your website and on WhatsApp, from your own content.

    1. Step 1 Gather your content
    2. Step 2 Design the conversations
    3. Step 3 Go live on your channels

    What you get

    • Answers in your customers’ languages
    • Handover to a person when needed
    • Reports on what customers ask
    Related services
    AI Chatbot Development

  • Customer support AI

    First-line support that answers common questions and passes the hard cases to your team with a summary.

    1. Step 1 Load your help content
    2. Step 2 The assistant answers
    3. Step 3 Hard cases go to your team

    What you get

    • Answers based on your own documents
    • Handover with the full history
    • Insights on what customers struggle with

  • AI assistants for your staff

    Your team asks questions about procedures, policies and files, and gets answers with their source.

    1. Step 1 Connect your documents
    2. Step 2 Staff ask in plain words
    3. Step 3 Answers show their source

    What you get

    • Access follows each person’s permissions
    • Questions in Arabic, French or English
    • The source document with every answer

Data and sales

Lead lists, dashboards and automated work.

  • Sales lead research

    Lists of potential customers built from public business sources, cleaned and ready for your sales team.

    1. Step 1 Describe your ideal customer
    2. Step 2 Collect from public sources
    3. Step 3 Clean, check and deliver

    What you get

    • Company, sector, city and public contact details
    • Duplicates removed and details checked
    • Collected within each source’s terms and data-protection law
    Related services
    Data Engineering

  • Dashboards and reports

    Your key figures in one place and updated automatically, instead of spreadsheets sent by email.

    1. Step 1 Agree the figures that matter
    2. Step 2 Connect the data
    3. Step 3 Read it every morning

    What you get

    • Sales, operations and finance views
    • Automatic updates
    • Exports to PDF and Excel

  • Workflow automation

    Repetitive work such as data entry, approvals and document handling done automatically, with people checking what matters.

    1. Step 1 Map the current task
    2. Step 2 Automate the steps
    3. Step 3 Staff approve the exceptions

    What you get

    • Documents read and filed
    • Approvals sent to the right person
    • A record of every step

Business systems

ERP, field apps and public-sector systems.

  • ERP systems

    One system for sales, purchasing, stock, invoicing and people, built around how your company works.

    1. Step 1 Map your processes
    2. Step 2 Build it module by module
    3. Step 3 Train your team and go live

    What you get

    • The modules you need, nothing more
    • Roles, approvals and an audit trail
    • Reports for management

  • Field and fleet apps

    Apps for teams on the road, with routes, visits, trips and reports followed from the office.

    1. Step 1 Plan the day
    2. Step 2 Work in the field
    3. Step 3 Follow it from the office

    What you get

    • GPS routes and visit reports
    • Daily targets and activity
    • A live map for managers

  • Systems for municipalities

    Digital public services for municipalities, from traffic tickets to fee collection, with apps for field staff and pages for citizens.

    1. Step 1 Agree the service and its rules
    2. Step 2 Build the back office and apps
    3. Step 3 Pilot with one municipality

    What you get

    • Arabic, right-to-left interfaces
    • Field apps that work offline
    • Public pages for citizens, with no account

These are examples of what we build. Every project starts from your goals: the scope, languages and connections to your systems are agreed with you.

Need something similar?

Tell us what you want to build or automate. We will tell you what fits and what it involves.

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