Gigarta Technologies

Project 01 / 03

Baladiya360

More accurate municipal work, clearer service for citizens.

An integrated management system for Lebanese municipalities and their unions. Its first module replaces paper traffic-ticket booklets: officers issue and print tickets on a phone, even offline; the municipality follows them on a dashboard; citizens check them online.

First module available GovTech · Municipal management system
Baladiya360 municipality dashboard in Arabic, showing ticket totals, a 14-day chart and the top violations (demo data)
Baladiya360 officer app issuing a ticket: plate read from the photo and a list of favourite violations (demo data)
taps to issue a ticket
~7
taps to issue a ticket
connected apps
4
connected apps
issue and print without signal
Offline
issue and print without signal
modules in one system
5
modules in one system

Overview

What it does

Baladiya360 is an integrated management system for Lebanese municipalities and municipal unions, starting with the municipal police and electronic tickets.

A traffic ticket is a legal document that can end up in court, yet it is often still written by hand in a paper booklet. Baladiya360 replaces the booklet and follows each ticket from the street until it is paid, referred to court or cancelled.

Products

3 parts, one product

Officer app

An Android app on approved phones with a portable printer. Officers read the plate with the camera, choose the violation from the official list, and issue and print the ticket in the street, even without signal.

Municipality dashboard

Every ticket as it arrives, payments with receipt numbers, cancellations with a written reason, officers’ routes on a map, and PDF and Excel exports.

Citizen portal

Drivers scan the QR code or enter the ticket number to see the status, the amount due, the last day to pay and where to pay. No account needed.

Key features

Key features

In the street

  • Plate read by the camera and confirmed by the officer
  • Violation chosen from the official list, never free text
  • Works offline; tickets upload when the signal returns
  • A unique official number for every ticket, signed on the phone
  • Printed ticket with a QR code to the citizen portal

In the office

  • Search, filters and PDF/Excel exports
  • Payments recorded with the receipt number
  • Cancellation only with a written reason
  • Automatic referral to court at the end of the payment period
  • Officers’ routes shown on a map

Trust & privacy

  • Each municipality’s data is separated in the database itself
  • Tickets are never edited after issue
  • A complete action log that cannot be erased
  • Daily backups with an independent provider

Modules

  • Municipal Police & E-Tickets: available
  • Waste Fee Collection: coming soon
  • Finance & Accounting: coming soon
  • Building Permits: coming soon
  • Citizen Requests & Complaints: coming soon

Gallery

Baladiya360 dashboard map of the officers’ routes during a shift (demo data)
Officers’ routes on the dashboard map
Baladiya360 citizen portal showing a ticket’s status and amount due (demo data)
The citizen portal on a phone
The Baladiya360 product website in English
The product website

Screens show demo data or the public product websites.

Technology

How it is built

  • Kotlin & Jetpack Compose
  • React
  • Node.js & Fastify
  • PostgreSQL & PostGIS
  • Google Cloud
  • Cloudflare
  • Astro

Last updated:

Contact

Have a project in mind?

Tell us what you want to achieve. We will help you choose the right approach and plan the next steps.

Email

info@gigarta.com

Phone

+961 1 271 010 +961 1 544 445

Offices

Ghobeiry, Lebanon · Kinshasa, DR Congo